Motolog Privacy Policy

Account information. When you sign in, we receive your name and email address from your sign-in provider so we can create and secure your account. We also store an account role and your subscription tier.

Information you put into the App. Motolog stores the records you create, including:

• ▸Vehicles — nickname, type (dirt bike, ATV, UTV, motorcycle), brand, model, year, engine size, color, purchase date, notes, current hours/miles, and any vehicle photos you add.
• ▸Maintenance logs — service category, date, hours or miles at service, cost, parts used, who performed the work, notes, and any photos you attach.
• ▸Ride sessions — date, hours, miles, terrain, a location label, and, if you choose to pin the ride on the map, the coordinates of that pin.
• ▸Maintenance reminders and related service-alert settings.
• ▸Fuel fill-ups, tire and battery records, ride plans, and vehicle manuals you add.
• ▸Emergency contacts — the name, phone number, and optional relationship of anyone you add, used only to send the emergency message you trigger.

Photos. Images you upload are stored on our backend provider's media servers and associated with your account and the relevant vehicle or log.

Location. Motolog uses your device's location only when you ask it to, and always with your permission: when you tap the locate button to pin a ride on the map, and when you send an emergency message so your coordinates can be included in it. The pin you save is stored with that ride. We do not track your location in the background, and you can decline or revoke the location permission in your device settings at any time — the App still works without it.

Notifications. If you enable push notifications, we store a device token so we can send you service alerts. You can turn notifications off in your device settings.

Subscriptions. Paid subscriptions are processed by Apple (in the iOS app) or Stripe (on the web). We receive confirmation of your subscription status and tier; we never receive or store your card number.

Usage analytics. We use HeyCatch, an analytics service, to see how people use the website and the App, such as which pages are opened and which buttons are tapped. Once you sign in, these usage events are linked to your account ID, email, name and plan so we can tell which features riders actually use. We use this only to improve MotoLog, never for advertising.

Technical and diagnostic data. Our hosting platform automatically processes standard technical information (such as device type, app version, and error or log data) so we can operate, secure, and troubleshoot the App.

We use the information above to:

• ▸Provide the App's core features — saving and displaying your vehicles, maintenance logs, ride sessions, and reminders.
• ▸Keep your records available and in sync across your devices.
• ▸Calculate and surface service reminders based on hours and mileage.
• ▸Respond to your support requests.
• ▸Maintain the security, reliability, and performance of the App.

We do not sell your personal information, and we do not use it for third-party advertising.

Backend and hosting. Motolog is built on Base44, which hosts the App and stores your data on our behalf as our service provider. Your data is processed and stored on Base44's infrastructure subject to its security and privacy commitments.

Analytics provider. HeyCatch processes the usage analytics described above on our behalf.

Sign-in provider. Your sign-in is handled by your authentication provider, which shares your name and email with us so we can create your account.

Service-history sharing. Motolog includes a feature that lets you generate a shareable link to a snapshot of a vehicle's details and maintenance history (for example, to show a buyer or mechanic). Anyone who has that link can view the shared snapshot without signing in. Only share these links with people you trust. You can delete a share to revoke access.

Legal and safety. We may disclose information if required by law, to enforce our terms, or to protect the rights, safety, and security of our users or the public.

Links to other sites. The App links out to third-party parts-diagram and retailer websites (such as manufacturer and dealer parts catalogs). Those sites are operated by others and have their own privacy practices, which we do not control.

We keep your information for as long as your account is active. You can:

• ▸Delete individual vehicles, logs, ride sessions, and photos from within the App at any time.
• ▸Delete your entire account and all associated data from the App's settings, or by contacting us at the address below. We will delete your personal data within a reasonable period, except where we're required to retain it by law.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing (for example, under the GDPR or California's CCPA/CPRA). To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

Motolog is not directed to children under 13 (or the minimum age required in your region), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We and our service providers use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above and, where appropriate, provide additional notice within the App.

If you have questions or requests about this policy or your data, contact:

Pitlane Technologies LLC

4175 Darrow Rd, Apt 33
Stow, OH 44224
United States

support@pitlanetech.com