Terms of Service
Last updated: October 24, 2026
1. Acceptance of Terms
MotoLog is operated by Pitlane Technologies LLC, an Ohio limited liability company ("Pitlane Technologies," "we," "us," or "our"). By creating an account or using MotoLog, you agree to these Terms of Service. If you do not agree, you may not access or use the service. These terms apply to all visitors, users, and others who access the application.
2. Description of Service
MotoLog provides digital tools for logging vehicle maintenance, tracking ride sessions, receiving service reminders, and accessing reference materials such as torque specifications and parts diagrams. Some features require a paid subscription. We reserve the right to modify, suspend, or discontinue any feature at any time.
3. Accounts
You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must provide accurate and complete information when creating an account and update it as needed. You agree to notify us immediately of any unauthorized use of your account.
4. Subscriptions & Billing
Paid plans (Pro and Family) are billed monthly in advance and renew automatically until canceled. If you subscribe through the iOS app, billing is handled by Apple and charged to your Apple Account; manage or cancel the subscription in your Apple Account settings, and direct refund requests to Apple. If you subscribe on the web, billing is handled by our payment processor, Stripe, and you may cancel at any time from your account. If MotoLog is not for you, email support@pitlanetech.com within 30 days of your first web payment and we will refund that payment in full, no forms; after 30 days, refunds are handled on a case-by-case basis at our discretion. In both cases cancellation takes effect at the end of the current billing period, and price changes will be communicated in advance.
5. User Content
You retain ownership of the maintenance logs, ride data, photos, and other content you submit. You grant us a limited license to host, store, and display that content as needed to operate the service. You are responsible for ensuring you have the rights to any content you upload.
6. Acceptable Use
You agree not to misuse the service, including attempting to access data you are not authorized to view, interfering with the service's operation, reverse engineering, or using the service for any unlawful purpose. AI-generated guidance is informational only and should not replace professional mechanical service.
7. Disclaimers
MotoLog is provided "as is" without warranties of any kind. Service intervals, torque specifications, and AI suggestions are for reference only and may not apply to your specific vehicle. Always consult your manufacturer's service manual. We are not liable for maintenance performed based on information in the app.
8. Limitation of Liability
To the maximum extent permitted by law, Pitlane Technologies LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including any damage to your vehicles or injury resulting from maintenance performed based on app content. Our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the claim arose.
9. Termination
We may suspend or terminate your account if you violate these terms or for any other reason at our discretion. You may stop using the service at any time. Upon termination, your right to use the service ends immediately.
10. Changes to These Terms
We may update these terms from time to time. Material changes will be communicated within the app or by email. Continued use of MotoLog after changes take effect constitutes acceptance of the updated terms.
11. Governing Law & Disputes
These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules. Any dispute arising from these terms or your use of the service will be brought exclusively in the state or federal courts located in Ohio, and you consent to their jurisdiction. If any provision of these terms is found unenforceable, the remaining provisions stay in full effect.
12. Apple
If you downloaded MotoLog from the App Store, you acknowledge that these terms are between you and Pitlane Technologies LLC, not Apple, and that Apple has no responsibility for the app or its content. Apple is a third-party beneficiary of these terms and may enforce them against you. Apple has no obligation to provide support or maintenance for the app.
13. Contact
Questions about these terms? Email support@pitlanetech.com or reach us through our contact page, and we'll respond as soon as possible.